You and your clients can choose to split payments when paying an outstanding balance! This will be especially helpful when you have teams that each pay a portion of the order or your client simply wants to pay part now and the rest later. Take a look below on how to process a split billing payment.
Processing a split payment
Click the steps below for a detailed walk-through:
Step 1: Click to pay an unpaid balance
Step 2: Click the 'Amount to Pay' button
Step 3: Enter in the payment amount
Step 4: Choose payment method
Step 5: Click 'Pay Now'
Step 6: Repeat steps 2-5 until balance is paid
Step-by-step:
Step 1: Click to pay an unpaid balance. This can be done from the client Dashboard, an invoice, or a property Site Summary.
Step 2: Click the 'Amount to Pay button' on the Total Due line.
Step 3: In the Payment Amount box, enter in the amount that you would like to pay. Note: this amount cannot be higher than the Total Due. If using Acct Funds for the payment, the Payment Amount can also not be higher than the available Acct Funds.
Step 4: Choose the payment method that you would like to use for this payment amount.
Step 5: Click the 'Pay Now' button to process the payment. If the payment is successful, the page will refresh with the new Total Due amount.
Step 6: You can repeat steps 2 through 5 until the full balance is paid or you can process another payment later. Note: you can split the payment as many times as needed until the full balance is paid.
For any additional questions, our Support team is ready to help you!
Phone/Text: 509-515-3338
Email: [email protected]