In your client's completion email, there is a Property Owner Preview section. This allows your client to send the homeowner the media that you have created. By default, this is included in the completion email as long as there is no outstanding balance on the order. You may find, however, that you don't want this to ever be included in the completion email. Check out the steps below on how to disable that Property Owner Preview!
How to disable the property owner preview
Click the steps below for a detailed walk-through:
Step 1: Click the Business tab
Step 2: Click the Default Settings tab
Step 3: Scroll down to Disable Features
Step 4: Click 'Disable Property Owner Preview in Completion Email'
Step 5: Click 'Save Changes'
Step-by-step:
Step 1: Click the Business tab at the top of the page.
Step 2: Click the Default Settings tab on the left-hand side of the page.
Step 3: Scroll down to the Disable Features section.
Step 4: Click the checkbox for 'Disable Property Owner Preview in Completion Email;.
Step 5: Scroll to the bottom of the page and click 'Save Changes'
The Property Owner Preview will no longer be included in any Completion Emails that you send to your clients.
For any additional questions, our Support team is ready to help you!
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