Workflow Tasks are a great tool for teams who have multiple admins or departments that complete tasks between an order being placed and the final delivery to your clients.  However, when creating Workflow Tasks, you may not always need to have email notifications sent for all Workflow Tasks.  In these instances, you can choose to disable email notifications for those tasks that you don't need to be notified of but still want to have displayed on the order for workflow purposes.  Take a look at the steps below on how you can disable notification emails for certain Workflow Tasks!

Disable workflow task emails

Click the steps below for a detailed walk-through:

    Step 1: Click the Business tab

    Step 2: Click the Shopping Cart tab

    Step 3: Scroll down to Workflow Tasks

    Step 4: Click the Workflow Task name

    Step 5: Click 'Send Task Email Notifications' drop-down

    Step 6: Choose 'No'

    Step 7: Click 'Save Updates'


Step 1: Click the Business tab at the top of the page.

Step 2: Click the Shopping Cart tab on the left-hand side of the page. 

Step 3: Scroll down to the Workflow Tasks section where you will see your existing Workflow Tasks.  If you have not already created Workflow Tasks, please click here for step by step instructions on creating and using Workflow Tasks.

Step 4: Click the Workflow Task name that you would like to not receive email notifications for.

Step 5: Click the 'Send Task Email Notifications' drop-down option.

Step 6: Choose 'No' from the drop-down menu.

Step 7: Click 'Save Updates'.  You will no longer receive notification emails for this Workflow Task.  Note: if we are sending a Task Assigned/Task Rescheduled email that includes multiple tasks for the team members, this workflow task will be included in the list of tasks.  However, if a change is made only to this workflow task, an email will not be triggered.

For any additional questions, our Support team is ready to help you!

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